Which practice can enhance relationships between caseworkers and families?

Active listening and empathy are crucial practices for enhancing relationships between caseworkers and families. By actively listening, caseworkers demonstrate that they value and respect the family’s perspectives and experiences. This approach fosters an environment of trust, allowing families to feel more comfortable sharing their concerns and needs.

Empathy further strengthens this connection, as it encourages caseworkers to understand and relate to the emotional experiences of the families they serve. When families feel understood and supported, they are more likely to engage collaboratively with caseworkers, leading to better outcomes in terms of communication, cooperation, and overall case management.

Engaging with families through active listening and empathy assures them that their voices are heard and respected, which is essential for creating a positive working relationship. This collaborative dynamic ultimately helps in promoting the well-being of the family and achieving the goals of child welfare programs.